The Operating System
for Conversational Business.
Connect AI, your applications and every messaging channel in one governed layer — running on an instance you genuinely own, not a shared SaaS tenant.
Managed for you, or bring your own Infobip. Your instance provisioned in under 48 hours; channels go live as verification completes.
Every enterprise interface is becoming a conversation.
The last decade digitised transactions. The next decade governs the conversations that produce them.
- 01
AI agents are becoming the business interface.
- 02
Conversations are replacing portals and forms.
- 03
Every business needs governance over how AI and humans communicate.
Enterprise stacks were never built to hold a conversation.
Applications, messaging, AI and compliance are still four vendors solving four halves of the same problem. The seams are where operations break.
Applications → Disconnected → Messaging → AI → Compliance gaps → Operational complexity
Businesses don't need another messaging platform. They need an operational layer.
Arino Core.
Between your apps and every conversation.
Arino Core owns the operational layer — compliance, workflow, identity, AI and integrations — so neither your CRM nor your messaging provider has to.
Your workflow, your data, your rules — held in one place instead of stitched across four vendors.
Arino Core.
Delivered through Conversational Studio — the console your team operates it from.
Compliance
GDPR-native by design. Consent, retention and audit built into the core, not bolted on.
Workflow orchestration
Govern every conversation — routing, escalation, SLAs and approvals as first-class primitives.
Agent orchestration
Human and AI agents share one queue, one context, one audit trail. Bring your own model.
Integrations
A growing connector library, an open REST API and two-way webhooks — plus the freedom to bring your own AI.
Your own system. Not a tenant on someone else's.
Every client runs on a dedicated instance — your own database, your own authentication, your own Infobip boundary, in your own workspace. Full row-level security, no shared tenancy, and the code is yours: export it, or take the whole instance with you. No lock-in to us.
Purpose-built for the work you actually do.
One core, any sector. Arino Core adapts to how your business runs — we ship pre-tuned starting points for common sectors, and build the same governed layer for any workflow, including ecommerce and retail.
Hospitality
Healthcare
Logistics
HR
Real Estate
Your sector
Positioned where enterprise trust is decided.
Six structural advantages that compound over time — and are difficult to replicate.
Every channel your customers actually use.
Every channel your customers use — governed the same way. Ask us to light up any channel on your instance.
The console your team operates it from.
Three surfaces. One shared context. Every conversation, every contact, every AI action in one place.
The Inbox
Every channel, every team, every conversation — unified, assigned and audited.
Customer Data Platform
One profile per contact. Every interaction, consent state and identifier in one place.
Embedded AI
AI agents work inside the same queue as your team — with the same governance.
In market. In production.
Arino Core runs live across sectors today — hospitality, healthcare, logistics, HR and real estate among them — each on its own dedicated, EU-hosted instance, with the same core available for any workflow.
Provisioning to a live instance takes under 48 hours. Every deployment ships with the same compliance core, the same audit trail and the same ownership model — built for faculties, workforces and fleets, with onboarding, broadcast, dispatch and patient communications handled on one governed layer.
Global recruitment communications on WhatsApp Business Platform
Sigma AI moved candidate communications onto a governed layer with Infobip, automated interview workflows and GDPR-aligned controls.
Read the deployment →Six WhatsApp Business Platform instances across Romania
Sinapsis Publishing modernised teacher communications on dedicated numbers, each provisioned and operated by Arino One.
Read the deployment →Patient communications with AI voice on Arino Core
Elite Dental Dublin runs appointment, recall and reception workflows on WhatsApp with an ElevenLabs voice layer.
Read the deployment →Everything your review board asks for.
Data residency, GDPR handling, sub-processors and the shared responsibility model are documented before you ever speak to us. Send them to your security team first.
How compliance works on a dedicated instance
Controls, audit trail, retention and the split of responsibility between Arino One and your organisation.
Review compliance →EU, North America or APAC hosting
Choose where your instance and conversation data are hosted, and keep it there.
Review residency →Data subject rights and erasure
How access, rectification and erasure requests are handled across channels and instances.
Review GDPR handling →Need a DPA, sub-processor list or completed security questionnaire? Email hello@arino.one.
Between the two fastest-moving layers in enterprise software.
Infobip delivers reach. Lovable builds interfaces. Arino connects both — governing what happens between them.
A physical channel. Live in production.
A patent-pending IoT device that turns the doorway, the corridor and the loading bay into a live conversation.
- 01Patent-pending ESP32-S3 device. IP65-rated. PoE-powered.
- 02Triggers a WebRTC voice call to your agent panel in under three seconds.
- 03Two SKUs. Live in production today.
Build the operational layer for your conversational business.
Send us your channels, systems and region. We come back with an architecture outline, a provisioning plan and an indicative commercial model — usually within one business day.
Already on Infobip? Bring your own account →